Privacy Policy
Our company, Ctrl Robotics PTE LTD, provides Robotics-as-a-Service (RaaS) to our customers. We understand the importance of protecting the privacy of our customers and their data. This Privacy Policy outlines how we collect, use, and protect the personal and sensitive information that is obtained through the use of our RaaS.
Information Collection and Use
We collect personal information such as name, contact information, and payment information when our customers sign up for our RaaS. We also collect information about the use of our RaaS such as login information and usage data. This information is used to provide and improve our RaaS, to communicate with our customers, and to process payments.
We may also collect and use non-personal information such as IP address, device information, and browser type to improve our RaaS and understand how it is used.
Information Sharing and Disclosure
We do not sell or rent our customers’ personal information to third parties. We may share personal information with third parties only in the following circumstances:
- With third-party service providers who assist us in providing our RaaS or conducting business operations, such as payment processors, data storage providers, and marketing providers. These third-party providers are bound by strict confidentiality agreements and are only allowed to use your personal information to provide the service they are performing for us.
- When required by law or in response to a legal request, such as a subpoena or court order; or
- In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred as part of the transaction.
Security
We have implemented technical and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. Our RaaS is hosted on secure servers and data is encrypted during transmission and storage.
Access and Control
Our customers have the right to access, correct, and delete their personal information. To do so, please contact us at support@ctrlrobotics.com.
Changes to this Privacy Policy
We may make changes to this Privacy Policy from time to time. We will notify our customers of any changes by updating this Privacy Policy on our website and by sending an email to the email address we have on file. Notice placed on our website will be sufficient notice in terms of this Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of personal information, please contact us at support@ctrlrobotics.com.
Last updated: [01/24/2023]